Careers
Current Vacancies
- Provide support to customers via telephone, email and live chat
- Resolve client queries and provide support when required
- Be the liaison between client’s requests, customer service and back office operations
- Offer support to the Account Managers
- Ensure that all client’s requests are processed on time with no delays
- Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
- Promote the Company’s services
- Drafting, monitoring daily reports and completing tasks assigned to them by the Head of Department or Management at a high level
- Previous experience of working in a customer support position
- Previous experience within the Forex industry will be consider as an advantage
- Business fluency in the French language
- Good understanding of the English language, both oral and written
- Excellent communication skills over the telephone and email
- Good time management and priority handling
- Able to pay attention to detail
- Ability to diagnose and resolve problems
- Initiative to find answers to new questions
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Draft and/or improve agreements, contracts and other legal documents
- Consulting and handling all corporate legal processes
- Developing Company policy and position on legal issues
- Review and provide legal advice on contracts signed by the company with various third parties
- Represent Company in legal proceedings
- Researching, anticipating and guarding company against legal risks
- Reviewing new regulations, applicable, and advice how these are affecting the company’s operations
- Implementation of the Internal Regulations and procedures of the Company
- Monitoring and reporting on employees’ adherence on the company’s policies and procedures, including by carrying out periodic compliance audits
- Advise on employment labour law and other legal matters involving head office as well as global offices
- Providing guidance and training to staff and management on regulatory matters
- Degree in Law
- Background in Corporate law and/or Litigation and/or Regulatory
- At least 4 years of proven experience in a similar position will be considered as an advantage
- Relevant CySEC certificates will be considered an advantage
- Experience reading and interpreting regulations, law and statutes
- Ability to work under pressure in a fast-paced environment
- Problem solving skills, flexibility and adaptability
- Proficient use of Microsoft Office (Excel, Word, PowerPoint)
- Excellent verbal and written communication skills in both Greek and English
- Excellent negotiation skills
- Analytical ability and high attention to detail
- Strong time management and organizational skills
- An attractive salary and benefits package will be offered to the successful candidate.
- Benefits package includes, Company’s Group Medical Scheme, Discount Card Scheme, and sponsorship on work related trainings & professional examination
- Reconciliation of client money on a daily basis
- Preparing daily balances reports for all banks and PSPs
- Preparing monthly reports regarding Balances, Losses, Charges, Chargebacks
- Resolving any discrepancies in a timely manner liaising internally and externally as appropriate
- Delivering management information from the Reconciliation Team
- Organizing of own and the Team’s workloads when needed
- University degree in Accounting and Finance, Economics, Mathematics or related field
- Excellent knowledge of the English language, both oral and written
- Excellent knowledge of Microsoft Office Excel and Word
- Knowledge of SAP ERP, CRM, Methods Reconciliation software and MT4 would be considered as an advantage
- Problem solving and investigative skills would be considered advantageous
- Strong attention to detail and ability to identify errors
- Team player with the ability to work with multiple parties
- Proven analytical skills and ability to work with a large amount of information
- Excellent time management skills to perform efficient and productive work
- Ability to prioritize in a fast-paced and tight deadline-driven environment
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Monitor, supervise, review and coordinate the financial operations of the office and the general accounting function
- Verify the accuracy of data and data processing of accounting and bookkeeping related information
- Assisting with the preparation of monthly management accounts on a stand-alone financial statements of the company
- Close cooperation and coordination with internal and external auditors
- Preparation and submission of reports to the relevant authorities (Tax, VAT etc.)
- Assisting with ad hoc projects, reporting and analysis assigned by management
- Accountable for ensuring that policies and procedures are in place
- University degree in Accounting and Finance, Economics, Accounting or related field
- Previous experience at least 3 years in similar position
- Previous experience in Financial/ Banking/ FX industry will be considered as an advantage
- IT literate (excellent knowledge of Microsoft Office tools),
- Knowledge of SAP ERP accounting software will be considered as advantage
- Excellent knowledge of the English language, both oral and written
- Excellent organisational and management skills and ability to lead a team
- Attention to detail and quality of work
- Ability to prioritize in a fast paced and tight deadline driven environment
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Coordinate the daily calendars of the CEO
- Plan appointments and events
- Act as the point of contact between the CEO and third parties
- Create regular reports and update internal databases
- Make travel arrangements
- Manage phone calls and emails
- Respond promptly to emails on behalf of the CEO
- Facilitate internal communication (e.g. distribute information and schedule presentations)
- Proven work experience as a Senior Executive Assistant, Executive Personal Assistant or similar role
- Solid experience with Outlook and MS Office
- Business fluency in the Greek and English language
- Familiarity with online calendars and cloud systems
- Experience using office equipment, including printers and fax machines
- Strong communication skills (via phone, email and in-person)
- Experience exercising discretion and confidentiality with sensitive company information
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Preparation of daily, weekly and monthly reports, that are assigned to
- Assists in the implementation of new MIS reports
- Revision of the existing MIS reports and propose ways to improve them
- Prepare and Maintain Documentation on the MIS reports of the Company
- Data extraction, analysis and presentation in Excel
- Tracking and analysis of Key Performance Indicators (both financial and operational)
- Calculation of Account Manager and Introducing Brokers commissions
- Understanding of Company’s systems concepts and the ability to conduct cost/benefit analysis on both existing and new products
- Developing technical solutions to business problems, or to advance the company’s sales efforts, begins with defining, analyzing and documenting requirements
- Conduct market and product research to analyse competitors; evaluate market penetration; understand customer needs
- Assist on the reconciliation of clients records, when required to;
- University/ College Degree in Finance/ Economics/ Mathematics or related field
- Previous experience in the FX/financial services industry will be considered an advantage
- Computer literate and good knowledge of Microsoft Office programs
- Excellent knowledge of the English language, both oral and written
- Analytical, organized, diligent and able to pay attention to detail
- Good communication and interpersonal skills
- Able to prioritize and perform under pressure
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Developing front-end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
- Degree in Computer Science and 3+ years of experience in a similar position
- Excellent knowledge of .NET and C#, .Net Core, HTML, HTML5, JavaScript ES6, TypeScript, AngularJS, Angular2+, OOP, SOLID, TDD
- Experience with Design Patterns, multi-threading, responsive design and version control system Git
- Excellent Knowledge of MSSQL, T-SQL, CSS, SASS
- Strong analytical skills, able to solve complicated technical and financial tasks
- Good command of the English Language
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Assist with the recruitment projects of the firm, globally & locally
- Assist with job descriptions drafting and person specifications
- Ensure recruitment and selection procedures are in place and applied
- Source and recruit candidates by using databases, social media, etc.
- Screen candidates’ resumes and job applications
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Provide administrative support from time to time for the development, implementation and communication of all HR related projects and procedures at a global scale
- Proven working experience as a Recruiter preferably in technical or marketing positions
- Previous experience with social media (LinkedIn, Facebook, Twitter)
- Business fluency in the English language both spoken and written
- Excellent knowledge of MS Office and Excel
- High level organisational, interpersonal and communication skills
- Able to use own initiative, prioritize and work independently
- Able to work in a fast paced environment, under pressure with strict deadlines
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related trainings & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Act as first point of IT contact for the team members and the business
- Resolve requests/incidents added to the Helpdesk system by HQ and remote users, or escalate incidents to the relevant IT Team
- Maintain the Helpdesk tracking software
- Administer and support desktop PC’s, laptops, printers, MFPs, VDIs,VoIP devices and smartphones
- Maintain IT Helpdesk policies and procedures
- Maintain inventory of all equipment and software licenses
- Deploy new hardware and software as needed
- Assist on day to day administration and monitoring of MS Windows servers, MS Exchange, MS SharePoint, MS SQL, and MS services (Active Directory, DNS and DHCP)
- Assist on day to day administration and monitoring of the enterprise back-up systems
- University Degree in Information Systems or related field
- At least 2-5 years relevant experience
- Fluent in the English language both oral and written
- Problem solving skills
- Ability to work under pressure efficiently
- Able to use own initiative, prioritize and work independently
- Ability to master new technology quickly and to work in a constantly changing environment
- Strong communication skills
- Attractive remuneration package based on candidate's experience and skills
- Benefits package includes Company’s Group Medical Scheme, Discount Card Scheme, and sponsorship on work related trainings & professional examination
- In house cafeteria / catering available
- Manage and organize all Marketing duties in a daily basis
- Assist with the coordination of marketing activities with vendors and subsidiaries
- Manage and categorize email internal and external communications
- Copy editing and proof-reading ensuring company’s message is communicated and meets quality standards and compliance requirements.
- Support Company events/ seminars/ expos coordination if required.
- Degree in Marketing, Business Administration or relevant field
- Excellent knowledge of the English language
- Ability to manage multiple projects simultaneously, work within a marketing team, and other departments
- Must be able to effectively organize, prioritize and execute tasks to meet strict deadlines
- Must be extremely detail oriented, as accuracy is required in performing all functions of this position
- Excellent interpersonal and customer service skills required.
- Obtaining FX pricing from Liquidity providers and execute client trades
- Company Dealing System Maintenance
- Responsible to run complex reporting as required by company management
- Interacting with Liquidity providers and aggregators in order to obtain best pricing and execution for the company and its clients
- Quoting, confirming and transmitting client trades in line with company’s policy and procedures
- Providing an overview of all relevant market activity to the investment team
- Keeping up to date with market information and monitoring trends in all major currency pairings
- Updating colleagues and supporting colleagues from other departments
- A degree in Finance, Economics/ Mathematics/ Statistics/ Actuarial or other related field
- Previous experience in a similar position will be considered an advantage
- Holders of relevant CySec certificates eg Execution, Dealing Own Account will be considered an advantage
- Knowledge of MT4 platform will be considered as an advantage
- Must be fluent in the English language
- Excellent numerical and statistical skills
- Ability to work under pressure
- Ability to work in a fast-paced environment
- Good knowledge of Financial Markets
- Excellent knowledge of MS Excel
- Excellent oral and written communication skills
- Able to work on a rotation shift pattern
- Attractive remuneration package based on candidate's experience and skills
- Free Parking
- Participation in the Company's Group Medical Scheme
- Participation in the Company's Discount Scheme
- Training and Development opportunities
- Internal Cafeteria for daily breakfast, lunch and snacks
- Developing, implementing and administering all aspects of the Company’s AML & Compliance Management Program
- Develop and maintain internal AML/CFT compliance manuals, policies, procedures and systems
- Review new and forthcoming regulations and advise how these are affecting the Company’s operations
- Provide reports as directed, to keep the Board and senior management informed of the operation and progress of compliance efforts
- Assist in maintaining the accuracy of compliance records, tests, training materials, logs, correspondence, reports, procedures, forms, policies, programs, and manuals
- Record, monitor and respond to clients’ complaints
- Dealing with client complaints and legal matters related to compliance
- University degree in Law/ Finance/ Economics/ Mathematics or related field
- 3 years’ experience in compliance and AML within the financial services
- Previous experience within the FX/ Financial services sector is a must
- Experience reading and interpreting regulations, laws, and statutes
- High attention to detail
- Ability to work under pressure in a fast paced environment
- Problem solving skills, flexibility and adaptability
- Proficient use of Microsoft Excel
- Excellent analytical skills
- Excellent communications skills, both oral and written
- An attractive salary and benefits package will be offered to the successful candidate
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- In house cafeteria / catering
- Participate in the quality checks before a new release is live
- Coordinate with the other departments are involved in projects that will improve and maintain the quality of information published on the company’s websites
- Ensure website’s links functionality according to the business plan
- Identify and provide feedback on trends or patterns, such as error trends
- Identify customers’ needs and gaps in company’s websites and recommend new topics
- Develop and maintain product and industry knowledge
- Review, edit and improve internally and externally facing written content when needed
- Ensure all-around consistency
- Advise and recommend your suggestions to improve the quality
- Bachelor’s degree preferably in Marketing/Business Administration or English Literature
- Business fluency in the English language
- Previous experience in the same position will be considered as an advantage
- Previous experience in the Forex Industry will be considered as an advantage
- Great attention to detail
- Must be able to effectively organize, prioritize and execute tasks to meet strict deadlines
- Ability to manage multiple projects simultaneously, work within a marketing team, and other departments
- Computer literate and good knowledge of Microsoft Office programs
- Good interpersonal and communication skills
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Ability to effectively work with UI designers and back-end team members and stakeholders through the entire product development cycle (design, development, implementation, and verification)
- Integrate HTML templates with back-end systems using JavaScript-based front-end stack
- Translate high-fidelity mock-ups into HTML templates using the latest web techniques, frameworks and libraries: HTML5, CSS4, React, Bootstrap
- Create new components and user-facing features based on an existing design language
- Ensure the technical feasibility of UI/UX designs
- Assure proper validations and checks before data is submitted to the backend
- Build Reusable code and libraries for future UX design
- Build React components utilizing Redux state management practices
- Writing test cases
- Maintaining and Improve existing front-end applications and libraries
- Bachelor’s degree in Computer Science or related field
- Previous experience in a similar position
- Strong analytical skills with attention to detail
- Proficient understanding of cross-browser compatibility issues.
- Good interpersonal and communication skills required.
- Ability to work well with developers, stakeholders, and designer required.
- A driven personality, and ability to work with minimal supervision required.
- Good understanding of advanced JavaScript libraries such as React, Angular and Vue is required.
- Advanced experience with JavaScript, HTML5, CSS4 with React and Redux state management preferred.
- Proficient understanding of general good software development practices in JavaScript ES6 standards.
- Proficient understanding of web mark-up, including HTML5, CSS4, etc.
- Proficient understanding of asynchronous request handling, partial page updates and AJAX.
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Develop effective corporate communication strategies
- Manage internal communications (memos, newsletters etc.)
- Draft content (e.g. press releases) for mass media or company websites
- Supervise the content team’s production and guide content team to align with the marketing srategy
- Liaise with media and handle requests for interviews, statements etc.
- Foster relationships with partners and external ventors
- Collaborate with marketing professionals to produce copy for advertisements or articles
- Perform “damage control” in cases of bad publicity
- Facilitate the resolution of disputes with the public or external vendors
- Assist in communication of strategies or messages
- University Degree in business administration, marketing and communications or relevant field
- Previous experience in a similar role within FX Industry
- Experience in web design and content production is a plus
- Business Fluency in the English language
- Collaboration closely with developers and designers
- Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods
- Present and defend your design decisions based on the overall design roadmap as well as personal design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
- Continually updated with the latest changes and trends of industry’s standards
- Degree in Graphic Design, Computer Science or in any other relevant field
- Previous experience in similar position and proven track of record.
- Strong portfolio to be present and defended during interview.
- Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
- Experience using tools such as Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz.
- Understanding of basic front-end languages: HTML5, CSS3 Javascript.
- Creative ideas with problem solving mind-set.
- Experience working in an agile/scrum development process will be considered an advantage
- Excellent remuneration package
- Benefits package includes, Company’s Group Medical Scheme, Discount Card Scheme, and sponsorship on work related trainings & professional examination.
- In house cafeteria / catering available, at a price for breakfast and lunch
- Work permit if needed.
- Manage and coordinate the activity of the customer support department on a global scale
- Train, motivate and develop customer support officers to enhance the overall experience of the clients with the Company’s trading environment and products
- Assist in resolving client’s queries regarding products, services, promotional programs, technical issues and complaints via chat, email, phone, other media and internal system
- Perform induction training for newly hired individuals
- Improve the quality and speed of the customer support provided by our Customer Support team to the clients.
- Introduce/oversee metrics to measure effectiveness of the client support department
- Any other duties and responsibilities may be assigned from time to time.
- University degree in Business Administration or relevant field
- Previous experience in similar position within the Forex industry
- Excellent knowledge of English;
- Ability to work efficiently under pressure;
- Ability to lead, train and motivate a team
- An attractive salary and benefits package will be offered to the successful candidate
- Benefits package includes Company’s Group Medical Scheme, Discount Card Scheme, and sponsorship on work related trainings & professional examination
- In house cafeteria / catering available
- 電話、メール、ライブチャットを通じてクライアントにサポートを提供する
- 自社の金融商品・サービスのPRを行う
- クライアントからの問い合わせを解決し、必要に応じてサポートを提供する
- クライアント対応、カスタマーサービス、バックオフィス業務の橋渡し役となる
- アカウントマネージャーのサポート業務を行う
- 当社の取引システムを利用したクライアントのサポートを行う
- マーケットの最新情報を把握し、クライアントに伝える
- すべてのクライアントのリクエストが遅延なく、時間通りに処理されるようにする
- 口座開設時だけでなく、取引口座の存続期間中も質の高いカスタマーサポートを提供する
- Provide support to customers via telephone, email and live chat
- Promote the company’s financial products and services
- Resolve client queries and provide support when required
- Be the liaison between client’s requests, customer service and back office operations
- Offer support to the Account Managers
- Assisting clients with the company's trading systems
- Keep up to date with the financial markets and communicate these to clients
- Ensure that all client’s requests are processed on time with no delays
- Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
- 経営管理、財政学または関連分野の大学の学位
- 販売またはカスタマーサポートの経験（必須ではない
- FX業界での経験があれば尚可
- ネイティブレベルの日本語能力
- 口頭・記述両方の英語を十分に理解できる能力
- 電話やメールでの優れたコミュニケーション能力
- 優れた時間管理とタスク管理能力
- 細部に気を配ることができる能力
- 問題を判別し、解決する能力
- University Degree in Business Administration, Finance or any relevant field.
- Previous experience in sales or a customer support will be considered an advantage
- Previous experience within the Forex industry will be consider a plus
- Native in the Japanese language
- Good understanding of the English language, both oral and written
- Excellent communication skills over the telephone and email
- Good time management and priority handling
- Able to pay attention to detail
- Ability to diagnose and resolve problems
- 経験とスキルに応じた報酬
- 当社グループ医療制度とディスカウントカード制度への参加
- 労働許可証取得費用を当社が全額負担
- 日本からキプロスまでの航空代金を当社が全額負担
- キプロス到着時の宿泊手当
- リマソールオフィスでは朝食と昼食時にカフェテリア・ケータリングが利用可能
- Develop business relationships with prospective clients and partners
- Manage existing Partners’ relationships and provide the highest level of service in a timely manner
- Promote the company’s financial products and services
- Using existing relationships with partners to generate new business
- Keep up to date with the financial markets in a daily basis
- Follow the company’s policies and procedures
- Provide progress feedback to the management
- A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field will be considered as an advantage
- Previous experience in Financial sector (banking, forex, binary) is a must.
- Business fluency in the Japanese language
- Good computer skills (Microsoft Word/ Excel)
- Strong verbal and written communication skills
- Ability to work on own initiative, expand and generate business
- Ability to work in a high-pressure and fast-moving environment
- Excellent remuneration package including salary and monthly commission
- Working permit expenses will be fully covered by the Company
- Flight ticket to Cyprus will be fully covered by the Company
- Two weeks accommodation or accommodation costs (up to EUR 500) for 1 month will be provided by the Company
- Participation to the Company’s Medical Scheme
- Promote the company’s financial products and services
- Achieve daily and monthly KPIs
- Contact clients via phone & provide the highest level of service.
- Develop business relationships with potential clients and partners
- Assisting clients with the company's trading systems
- Keep up to date with the financial markets and communicate these to clients
- Follow the company’s compliance policies and procedures with regards to processing client documentation and other relative matters
- A diploma/degree in Finance/ Economics/ Banking/ Business Administration or related field will be considered as an advantage
- Business fluency in the English and any other languages (German, French, Spanish), both oral and written
- Good computer skills (Microsoft Word/ Excel)
- Sales experience within the financial sector/ banking/ FX/ binaries
- Strong verbal and written communication skills
- Excellent telesales skills
- Excellent negotiation skills and ability to close deals
- Dynamic, innovative and target driven
- Strong networking skills
- Ability to work on own initiative, expand and generate business
- Ability to work in a high-pressure and fast-moving environment
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Provide support to customers via telephone, email and live chat
- Resolve client queries and provide support when required
- Be the liaison between client’s requests, customer service and back office operations
- Offer support to the Account Managers
- Ensure that all client’s requests are processed on time with no delays
- Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
- Promote the Company’s services
- Drafting, monitoring daily reports and completing tasks assigned to them by the Head of Department or Management at a high level
- Previous experience of working in a customer support position
- Previous experience within the Forex industry will be considered an advantage
- Business fluency in the English language, both oral and written is mandatory
- Business fluency in any of the following languages will be considered an advantage: French, Italian, Spanish, Portuguese, German
- Excellent communication skills over the telephone and email
- Good time management and priority handling
- Able to pay attention to detail
- Ability to diagnose and resolve problems
- Initiative to find answers to new questions
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related trainings & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Book-keeping and recording the Company’s transactions on a daily basis
- Effecting payments relating to expenses and payments to the company’s creditors
- Recording and reporting of the entities and transactions of the cash and bank accounts and preparing bank reconciliations
- Assisting in the preparation and submission of VAT reports
- Support accounting department with other job-related duties
- Responsible for the proper and efficient filing of all documents relating to the above procedures
- University Degree in Accounting and Finance/ Economics or related field
- LCCI Higher or Equivalent
- Previous experience in Accounting will be considered as an advantage
- High attention to detail and critical and proactive thinking
- Excellent organizational skills
- Excellent communication and teamwork skills
- Ability to prioritize in a fast-paced deadline driven environment
- Knowledge of SAP will be considered an advantage
- IT literate (Excellent knowledge of Microsoft Office Excel and Word)
- Excellent knowledge of the English language, both oral and written
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Analyse and evaluate the requirements for the development of new system functionality and modification of existing systems
- Translate business requirements into technical requirements and design by preparing specification, change requests and documentation
- Create IT diagrams, schemes and a business process modelling to guide product development
- Detail workflows and product functionality
- Identify issues and recommend solutions
- Monitor task completion and correspondence of results and work specifications
- Provide support at all stages of software development beginning from business idea to post-deployment phase
- Communicate efficiently with developers, technical specialists, and end users
- Degree holder in IT, Computer Science or related discipline
- At least 3 years of experience in a similar position, preferably in the fx industry
- Operational mindset and knowledge of software and web architecture design principles
- Experience in creating work specifications and software modules documentation
- Good logical and analytical reasoning capabilities
- Fluent in English, good written and verbal communication skills
- Team player, multi-tasking skills, can-do attitude and able to work with tight timeline
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Analyse and evaluate the requirements for the development of new system functionality and modification of existing systems
- Translate business requirements into technical requirements and design by preparing specification, change requests and documentation
- Create IT diagrams, schemes and a business process modelling to guide product development
- Detail workflows and product functionality
- Identify issues and recommend solutions
- Monitor task completion and correspondence of results and work specifications
- Provide support at all stages of software development beginning from business idea to post-deployment phase
- Communicate efficiently with developers, technical specialists, and end users
- Degree holder in IT, Computer Science or related discipline
- At least 3 years of experience in a similar position, preferably in the fx industry
- Operational mindset and knowledge of software and web architecture design principles
- Experience in creating work specifications and software modules documentation
- Good logical and analytical reasoning capabilities
- Fluent in English, good written and verbal communication skills
- Team player, multi-tasking skills, can-do attitude and able to work with tight timeline
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Own the end to end lifecycle and product delivery, product roadmap definition and communication
- Plan, oversee and launch new company products as well as recognize opportunities for improvement of internal business processes and existing products
- Develop new product opportunities through market research and combine those findings according to business objectives and deliver quality results and outputs to satisfy product stakeholders
- Engage with business heads to research and understand their needs
- Prepare technical specifications requirements and work closely with Software Development team for the product design and feature development
- Write PRD & MRD
- Improve current UX experience through ongoing market research and competitive analysis
- Facilitate clients’ and partners’ portal vision by researching, conceiving, wireframing, sketching, prototyping user experiences for digital products
- Define the release process and coordinate all activities required to bring the product to market by bridging gaps between different functions within the company and aligning all teams involved
- Pro-actively manage project risks and drive issues to resolution with effective communication methods and actions to product stakeholder
- University Degree in Business Information Systems, Computer Science or other Technology related field
- Minimum 2-3 years’ experience in a similar role, ideally within Forex industry
- UX design experience preferably in Forex Industry
- Understanding full project life cycle & SDLC
- Ability to collaborate across departments with various stakeholders
- Proven track record of creative and innovative thinking
- Fluency in English to a professional business level is compulsory
- Excellent organization skills with great attention to detail and ability to work with tight deadlines
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Manage introducer and affiliate relations, negotiation, communication and recruitment
- Implement initiatives that enhance introducer and affiliate productivity, create new growth opportunities and increase
- Communicate with introducers and affiliates, answering inquiries about company introducer and affiliate programmes
- Evaluate and optimize introducer and affiliate offerings on an individual and general basis
- Manage, monitor and analyse introducer and affiliate on daily basis to optimize affiliate activities and drive sales and program efficiencies
- Monitor data trends and analyse affiliate performance to measure effectiveness and profitability
- Run well-conceived marketing tests to help optimize introducer and affiliate sales and retention
- Provide solution and assistance to introducers and affiliates and motivate them to provide maximum exposure and revenues
- Stay up-to-date with financial market events, news and developments
- Research and report on competitors’ affiliate campaigns and promotions
- Previous experience in Affiliate Marketing is a must
- Previous experience as Affiliate Manager/IB within the Forex industry will be consider as an advantage
- Business flueny in the Japanese language
- Good understanding of the English language, both oral and written
- Knowledge of subscription-based acquisition marketing would be an advantage
- Passion for affiliate marketing and the wider digital industry
- Strong written and verbal communication skills – including presenting and reporting
- Strong people and partnership management skills
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Provide support to customers via telephone, email and live chat
- Resolve client queries and provide support when required
- Be the liaison between client’s requests, customer service and back office operations
- Offer support to the Account Managers
- Ensure that all client’s requests are processed on time with no delays
- Provide a quality customer support during the account opening stages as well as throughout the existence of the trading account
- Promote the Company’s services
- Drafting, monitoring daily reports and completing tasks assigned to them by the Head of Department or Management at a high level
- Previous experience of working in a customer support position
- Previous experience within the Forex industry will be consider as an advantage
- Business fluency in the Japanese language
- Good understanding of the English language, both oral and written
- Excellent communication skills over the telephone and email
- Good time management and priority handling
- Able to pay attention to detail
- Ability to diagnose and resolve problems
- Initiative to find answers to new questions
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Process a/c opening for our registered clients in accordance to KYC ( Know Your Client) procedure
- Process KYC verification for potential and existing Clients
- AML ( Anti Money Laundry) Scoring for Existent clients
- PEP ( Political Exposed Person) verifications
- Corporate (Business) a/c processing
- Joint a/c verification and processing
- Verify provided information and documentation throughout World Check Validation
- Apply the correct settings defining the client’s a/c as per BO and IB Standard Policies
- Apply updates and changes over the a/c, as per client’s instructions
- Utilize the systems according to the training obtained, avoiding critical human error over the system
- Organize and File any client related documentation
- University/ College Degree in Accounting/Finance/ Economics/Business studies or related field
- Previous experience in a similar position
- Computer literate and good knowledge of Microsoft Office programs
- Excellent knowledge of the English language, both oral and written
- High attention to detail
- Good communication and interpersonal skills
- Able to prioritise and perform under pressure
- Ability to work in shifts (Mon-Fri, 06:00 - 22:00)
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
- Manage introducer and affiliate relations, negotiation, communication and recruitment
- Implement initiatives that enhance introducer and affiliate productivity, create new growth opportunities and increase
- Communicate with introducers and affiliates, answering inquiries about company introducer and affiliate programmes
- Evaluate and optimize introducer and affiliate offerings on an individual and general basis
- Manage, monitor and analyse introducer and affiliate on daily basis to optimize affiliate activities and drive sales and program efficiencies
- Monitor data trends and analyse affiliate performance to measure effectiveness and profitability
- Run well-conceived marketing tests to help optimize introducer and affiliate sales and retention
- Provide solution and assistance to introducers and affiliates and motivate them to provide maximum exposure and revenues
- Stay up-to-date with financial market events, news and developments
- Research and report on competitors’ affiliate campaigns and promotions
- Degree in Marketing, Business or any other relevant field
- Minimum 2 years of experience in European market
- Previous experience as Affiliate Manager/IB within the Forex industry will be consider as an advantage
- Native/Fluent in English or German or French or Spanish or Portuguese, speaking and writing
- Additional languages will be consider as an advantage
- Knowledge of subscription-based acquisition marketing would be an advantage
- Passion for affiliate marketing and the wider digital industry
- Strong written and verbal communication skills – including presenting and reporting
- Strong people and partnership management skills
- Strong Excel and numerical skills
- Excellent remuneration package
- Benefits package includes Company’s Group Medical Scheme, membership in the Company’s Discount Scheme
- Sponsorship on work related training & professional examination
- Work permit if needed
- In house cafeteria / catering available
